AuthorsPosts by Jack Dillon

Jack Dillon

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How to Hire a Great GM

The golf course business is tough to figure out because for one thing, it is ever-changing. Course conditions, weather, local issues all play a...
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How to use your local community to build business

While golf course operators look for new golfers, increased rounds and added sales, the solution may be in your community. Several clubs find they...
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Highfives: Five tips to guarantee stronger income flow

Over the course of our lives, we have heard there are only two things guaranteed to each of us: Having to pay taxes is...
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Highfives: Insourcing ups the service game

The golf course is truly a pure service play. The role of the entire team is to create and execute an experience that is...
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Highfives: Use ‘longboarding’ to fully integrate new hires

Training and developing people is, I believe, essential to creating a loyal, successful employee. Over the years, I have seen hundreds of people stream...
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Highfives: People are your competitive advantage

By Jack Dillon Every golf course property continues to search for ways to build rounds, build customers, and enhance loyalty. Every business is searching for...
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Highfives: Make sure your best customers feel valued

Golfers love to play! They want to hit good shots, experience great conditions, and have a whale of a time with friends and family. Your...
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