AuthorsPosts by Jack Dillon

Jack Dillon

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YOUR GREAT SERVICE OPPORTUNITY

There is a saying that goes: "people do not care how much you know until they know how much you care."  That is never...
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GUYS LIKE US………

There is an old song by the title: "Those Were The Days."  In the song there is a line that sings: "guys like us,...
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(20 MILLION GONE!)

During PGA Show week I heard an interview where the guest told us that 20 million square feet of golf and sporting goods retail...
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FUN, FUN, FUN

As we begin a brand new year with new budgets, new round and revenue goals and the plan to exceed all of the above,...
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THANK YOU

Another year is coming to a close.  The year in golf has been a noisy one and a tough one for many.  When anyone...
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IT’S THE NEXT LINE……

One of the best TV shows of the 1980's was Cheers.  It was the story about a bar, its owner, staff, and patrons.  The...
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A SERVICE CRISIS?

We have been told that we are A SERVICE ECONOMY.  When you go out shopping, does the store you are in feel like it...
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