AuthorsPosts by Jack Dillon

Jack Dillon

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Hiring primer

The PGA Show has ended. We are already into a new month. This year is airborne. Soon you and your club will begin a...
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Team building basics

A golf property is a business set up to provide an extraordinary level of quality, personal service. In order to create a high attention...
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Exploring the feminine side of leadership

It is so hard to find good leaders. It is also a difficult task to retain good leaders once you have hired or developed...
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Get your employees in the game

It seems there is a published report almost every month telling us the dismal tale of engagement among today’s workers. The numbers I have...
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Remember that golf is No. 1

In the business of operating a golf facility, course managers think constantly of the many products and services on the menu that they and...
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The hub with a twist

The golf shop, once the place to buy great golf merchandise and receive unique professional advice, has become a space to maybe buy golf...
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If I were King, Part III: Execution

(This is the third and final post in the “If I Were King” series. This post will focus on executing new ideas, new programs. Although...
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