Jack Dillon

Face to face

The world of business is very different today than in days gone by. In the “old” days, people went to the store, many times...

Hiring primer

The PGA Show has ended. We are already into a new month. This year is airborne. Soon you and your club will begin a...

Team building basics

A golf property is a business set up to provide an extraordinary level of quality, personal service. In order to create a high attention...

Exploring the feminine side of leadership

It is so hard to find good leaders. It is also a difficult task to retain good leaders once you have hired or developed...

Get your employees in the game

It seems there is a published report almost every month telling us the dismal tale of engagement among today’s workers. The numbers I have...

Remember that golf is No. 1

In the business of operating a golf facility, course managers think constantly of the many products and services on the menu that they and...

The hub with a twist

The golf shop, once the place to buy great golf merchandise and receive unique professional advice, has become a space to maybe buy golf...

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