AuthorsPosts by Jack Dillon

Jack Dillon

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How to be a better merchant

I have always had an interest, a fascination for the golf professional. First, it is one of the few positions in life with the...
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5 ways to engage front line golf staff

As a nation now built on an economy of service, so much of our experiences feel less than satisfactory, correct? From the dry cleaner,...
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5 thoughts on using data to improve your golf business

“INFORMATION PLEASE” Back in another time, the 1960’s, this was the line used by the operator when we called looking for a phone number. I...
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5 ways to grow your old business

Business today is not easy. Working to make your club a success is not fun and yes, so not easy! There are so many things...
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6 ways to build your own golfer base

As course owners and managers, you continue to work hard to build a business. There are so many things that get in your way, from...
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5 ways to develop a staff that is obsessed with service

How many times have you read or seen an interview where a business leader states that their organization is obsessed with providing “world class service” to...
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How to turn employees of different ages into a cohesive team

Staffing a golf property, whether up north or the south is a difficult task. It requires micro management of schedules, as well as a...
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