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Authors
Posts by Jack Dillon
Jack Dillon
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Commentary
5 ways to add Fun to Golf
I have contended for many years that as an industry, we have protected the game of golf while straining much of the fun out...
Commentary
What we can learn from John Wooden
John Wooden, the Hall of Fame basketball coach from UCLA was a great teacher and leader of men. When a new season began each fall,...
Commentary
5 ways to get more women to play your course
Every golf course continues to search for more rounds, more golfers, more revenue. Whether you manage a private club or a golf course open...
Commentary
5 keys to great service
Being responsible for a golf course operation is not an easy role. It combines serving many people who are playing throughout your property. It is...
Commentary
The 2018 golf shop and the next great purchase
The way we buy and sell things today is so vastly different from just 20 years ago, I hardly recognize it, even though it’s...
Commentary
How to view customers, your most important assets
People are the reason we are in business. No matter how much technology we own, it is about rounds, and the experience we create...
Commentary
Why it’s important to be all in with your staff
Everything moves so fast in business today. We are asked to make decisions on marketing, purchasing, and people as if the right decisions are...
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