Jack Dillon

Project 89: Retention with Continued Growth II

In part one, I wrote about the soft ideas in putting together this Project 89 program. This post will focus on the main driver of the...

PROJECT 89: Retention with Continued Growth

If you work in the golf industry, you know: the game is on fire! For more than 20 years, the game has had a...

5 ways to improve your COVID-19 communication

At the time of this writing the country has been mired in the Coronavirus for almost five full months. It feels like the nightmare...

6 ‘what ifs’ to consider as summer golf season ends

Imagine you are sitting by a fireplace on a cold winter night in January. Yes, I know it is July and as hot as...

5 ways to honor essential employees and healthcare heroes

There are many people we look up to in the course of our daily lives. From people who put their lives on the line...

5 ways to focus on the growth at your club

As a former golf buyer, I learned that buying into vendor programs, created better inventory flow, better profits, and greater relationships. For me and...

5 ways to rebuild relationships

Everything feels different, whether at work or play. Everything in the inside world of the clubhouse and the golf shop is different too. The...

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