AuthorsPosts by Jack Dillon

Jack Dillon

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Going beyond opinion

As I sat down to plan this post, I began to realize not only have I been writing about golf operations for more than...
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Family meal time

Culture is the buzzword we hear anytime there is a conversation about a successful business or strong operation. Corporate culture is positive when a...
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Making partners

Imagine for a moment that your property consists of 18 golf holes, a parking lot and nothing more. Sounds a bit bleak, right? No...
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Blind spots

You are constantly in motion. Busy answering questions, observing the action, looking for the next opportunity to connect with member and guest. Rain or...
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Building loyalty

The other day, listening to a popular podcast, I heard a Fortune 500 CEO state that this moment is the toughest period he has...
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The first 50 years: what a privilege!

On a cold day in March 1973, my career in golf began. Although I had caddied for years, working full time, becoming a part...
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PGA Show 2023: My thoughts

Another PGA Show is in the books: gone, but certainly not forgotten. It was the first “big” show since January of 2020, just before...
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