Jack Dillon

Sales beyond the round

The golf shop, in my opinion, is the “kitchen” of the golf property, the place where all come to gather and connect. While there,...

What golfers want

At a time when so much has changed in the world of 8-5, we step back to realize more than just the workplace has...

Golf: A work in progress

Many years ago I worked for a golf entrepreneur. He was building what in time would become a strong regional powerhouse. On any given...

Major lessons: a look at Augusta National

Spring is officially here. We know that because there is a new Masters Champion. The Masters signifies so much about our game. Masters week...

Hiring today: think “Swiss Army knife”

Imagine having a single item in your possession that includes 33 useful tools right there in your pocket. Tools to manage many of the...

Lessons from “challenger brands”

For decades I had the privilege to work for some of the largest regional and national golf retailers throughout the country. I then had...

Going beyond opinion

As I sat down to plan this post, I began to realize not only have I been writing about golf operations for more than...

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