AuthorsPosts by Jack Dillon

Jack Dillon

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3-10-15: The time matters

Over the course of any one day a busy property requires managers and staff to make several on-the-spot decisions. These decisions might include a...
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Success: it’s bigger with the right answers

Every person reading this post is a consumer. We each purchase cars, insurance, homes, vacations and so many more great things throughout our lifetimes....
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Defining expectations

The relationship between club leadership and staff can certainly define the atmosphere on property, any given day. When things are working well, members will...
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Micromanagement: a new direction

When I was a very young man, I became a site manager for the first time. My original management style was sort of the...
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Rightsizing

The game of golf has never been bigger or better in the minds of many. Unlike the old days there is no constant plea...
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Membership has its privileges

As people age, many like the idea of becoming a joiner. Some join social clubs, book clubs, and other clubs that bring a sense...
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Strength in diversity

It is important in this ever-changing world, to watch those forever floating tea leaves. At a time when attitudes, views and tastes change faster...
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