AuthorsPosts by Jack Dillon

Jack Dillon

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The smartest of gifts

There are gifts, and then there are those unique gifts that resonate over time. What did your employees want as they prepared for the...
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The easy, hard things to do

As the property leader, people understand how busy you are. One minute you are finalizing next month’s calendar, the next you have an unhappy...
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Ideas for shop success in 2025

It is interesting to step back and appreciate that in a world of unlimited internet and giant warehouse stores, the golf shop, with its...
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What are your “what ifs” for 2025?

Whether 2024 was a record revenue season or something less than expected, planning 2025 brings with it as many imaginative wishes as hopeful ideas....
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Why it’s vital to build a bench of employees

Fielding a team that is complete and ready to play when the whistle blows is never a problem for a football team. They can find...
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Don’t be afraid of trying new ideas

He appeared on my television screen in the early 1960s. I was nine and a baseball fanatic. When I first saw him, ball 4...
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Hiring is about more than talent

Hospitality, like comedy, is a unique type of work. No matter the state of their personal lives, the people in these roles must be...
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