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Authors
Posts by Jack Dillon
Jack Dillon
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Commentary
Satisfaction on and off the golf course
The word “satisfaction” has different meanings depending on the usage and the situation. During my school career, it meant we narrowly passed a subject,...
Commentary
The smartest of gifts
There are gifts, and then there are those unique gifts that resonate over time. What did your employees want as they prepared for the...
Commentary
The easy, hard things to do
As the property leader, people understand how busy you are. One minute you are finalizing next month’s calendar, the next you have an unhappy...
Commentary
Ideas for shop success in 2025
It is interesting to step back and appreciate that in a world of unlimited internet and giant warehouse stores, the golf shop, with its...
Commentary
What are your “what ifs” for 2025?
Whether 2024 was a record revenue season or something less than expected, planning 2025 brings with it as many imaginative wishes as hopeful ideas....
Commentary
Why it’s vital to build a bench of employees
Fielding a team that is complete and ready to play when the whistle blows is never a problem for a football team. They can find...
Commentary
Don’t be afraid of trying new ideas
He appeared on my television screen in the early 1960s. I was nine and a baseball fanatic. When I first saw him, ball 4...
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