Jack Dillon

Keeping score with your employees

Today, we live in a society built very much around sports. We watch sports, play sports, or participate in an exercise plan that helps...

People vs. process

A question has been taking up space in my head for a long time---about twenty years. It was a question laid out to me...

Attention and care for your serious players

In ancient times, the late 1960s, the game had a stranglehold on me, and teenage life took a very sharp turn. What became essential...

Growing with purpose

As you look to hold onto this post-COVID high, many operators search for new ways to latch onto the next grand idea for a...

How to deal with a crisis of confidence

Mistakes happen. Every person on the payroll makes them. Although never made with malice, they happen. Failures occur at every level. When a leader...

Change your speed to change the game

We know the issue. We talk and we talk about people: the talent shortage, large blocks of retirement, and the newbies, who come in...

Observations from the bleachers

This post combines several different pieces, sort of like a bag of mixed M&M’s. It is a post of opportunity, of recollection, with fond...

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