Jack Dillon

Quantify your quality: how to reach greater heights

There are changes afoot in the business of golf. I am feeling a push towards higher quality by both men and women golfers. Prices...

Let them play, ref: getting back on the links

Business is a funny thing. An empty tee sheet creates problems at so many levels, including payroll, excess inventory, food spoilage, cash flow issues,...

Survey the Situation: Employee Feedback is the Key to Success

Hiring has always been a difficult program for organizations. In the old days, prior to the pandemic, businesses usually had to hire just one...

Golf shop talk: dollars and sense

Over the past several days, I have been thinking a great deal about the golf shop: your shop and the thousands of others across...

Selling Golf Services in An 8-second, 3-Click World

No matter how busy goes the tee sheet, the property has several services to sell beyond a membership or a round of golf. Not...

Developing long term success for your golf community

There is a current television ad running from a major golf retailer. The ad shows golfers in a variety of golf swing postures and...

Lessons from a working life

This blog has always been about you and about five ideas. It was designed to provide five thoughts for the reader to bring to...

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