Study says to engage golfers

 

The trick to growing and sustaining golf in Canada, according to the “Canadian Golf Consumer Behaviour Study,” is to give occasional and infrequent golfers reasons to become “engaged” golfers.

“The game needs more engaged/loyal consumers,” the study concludes, “arguably more than it needs new participants.”

The strategy of building on your base is sound if your primary goal is to increase revenues. The more engaged the golfer, the more he or she will spend on rounds, equipment, lessons, apparel and everything else. As in the United States, avid and core golfers in Canada – 25 percent of the nation’s 5.7 million total – account for the majority of rounds played and money spent.

What this approach doesn’t do, however, is increase participation. More and more these days, it seems that mature golf markets are giving up on the prospect of finding and attracting new players.

Jack Crittenden
Jack Crittenden
Jack Crittenden is an award-winning journalist with more than 35 years of news experience. He has run Golf Inc. magazine since 1998, serving as Editor-in-Chief for most of that time. Crittenden is CEO of Crittenden Research, a media company in the law, real estate and medical liability insurance industries. He grew up in California and graduated from the University of Southern California with a degree in public administration, specializing in urban planning. He graduated from American University’s Washington College of Law. He has run his company since 1991.

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