AuthorsPosts by Jack Dillon

Jack Dillon

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Golf’s Bucket List…..600 Years Later

For those of you 50 and older, you probably know what a Bucket List is, and may have already put a list together. ...
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The Joy of Golf

With thoughts and credit cards all directed at the holiday season, I felt it was a good time to discuss joy.  As we move...
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What is Great Service?

We all hear the stories and the numbers.  It seems every consumer products CEO believes his organization provides great service.  When his customers are...
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Sampling: Maybe It’s Time

As we make the turn around the aisle at the big box member store, we see them.  Older folks providing us a taste of...
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Girl Power; Nothing Soft Here

We can continue to moan and complain about the state of golf; rounds and revenue.  We continue to complain while one of the world's...
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The Cost of Not Doing Business

People who read this e-magazine are people in the know.  They all know the state of the game.  They are frustrated beyond belief with...
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Service Should Not Be Tall, Grande, or Venti

When we hit our favorite coffee shop each morning for that cup of "joe", we expect a wonderful, tasty pick-me-up every time.  Among the...
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