Commentary

Baker’s dozen: 13 thoughts to improve your course for 2026
As the golf industry looks out anxiously towards the beginning of Spring, with both national & local events on the calendar and the hope for continued healthy membership rolls, I thought it fitting to provide more than my usual three

Set aside the manager ego and think like a rookie
As the leader, you have earned many perks over time. Beginning with your title, position, office space, and more. You have certainly accomplished a great deal. You have earned your success. Being at the top of the pyramid, your perks may also include special parking,

The right operational tools for keeping plans on track
As an experienced leader, you have certainly impacted a handful of major business situations during your work life. They may have included: a property turnaround,

Providing frictionless, excellent service to your customers
Frictionless, a definition: happening very easily without anything to make it slower or more difficult. This is one dictionary’s definition of the word frictionless, the

Why staff retention should be your club’s top priority
Separating people from their jobs is difficult. There is only stress all around. In the movie “Up in the Air,” George Clooney worked full-time for

A Matter of Trust
A few weeks ago, while on a morning walk, I was listening to a podcast, expecting to hear one specific word. This particular podcast featured

Finding the right cadence
The accomplished business leader recognizes that culture is a key driving force behind organizational success. They know that culture is not driven or dictated from

Keeping your anger in check
I was upset last week. There was a situation at work that had me and my counterpart at odds. Because we were not in the

Baker’s dozen: 13 thoughts to improve your course for 2026

Set aside the manager ego and think like a rookie

The right operational tools for keeping plans on track

Providing frictionless, excellent service to your customers

Why staff retention should be your club’s top priority

A Matter of Trust

Finding the right cadence

