Commentary
Hiring today: think “Swiss Army knife”
Imagine having a single item in your possession that includes 33 useful tools right there in your pocket. Tools to manage many of the everyday
Lessons from “challenger brands”
For decades I had the privilege to work for some of the largest regional and national golf retailers throughout the country. I then had the
Going beyond opinion
As I sat down to plan this post, I began to realize not only have I been writing about golf operations for more than 12
Family meal time
Culture is the buzzword we hear anytime there is a conversation about a successful business or strong operation. Corporate culture is positive when a business
Making partners
Imagine for a moment that your property consists of 18 golf holes, a parking lot and nothing more. Sounds a bit bleak, right? No flags,
Blind spots
You are constantly in motion. Busy answering questions, observing the action, looking for the next opportunity to connect with member and guest. Rain or shine,
Building loyalty
The other day, listening to a popular podcast, I heard a Fortune 500 CEO state that this moment is the toughest period he has ever
The first 50 years: what a privilege!
On a cold day in March 1973, my career in golf began. Although I had caddied for years, working full time, becoming a part of