Commentary

Lessons from “challenger brands”

For decades I had the privilege to work for some of the largest regional and national golf retailers throughout the country. I then had the

Going beyond opinion

As I sat down to plan this post, I began to realize not only have I been writing about golf operations for more than 12

Family meal time

Culture is the buzzword we hear anytime there is a conversation about a successful business or strong operation. Corporate culture is positive when a business

Making partners

Imagine for a moment that your property consists of 18 golf holes, a parking lot and nothing more. Sounds a bit bleak, right? No flags,

Blind spots

You are constantly in motion. Busy answering questions, observing the action, looking for the next opportunity to connect with member and guest. Rain or shine,

Building loyalty

The other day, listening to a popular podcast, I heard a Fortune 500 CEO state that this moment is the toughest period he has ever