Commentary
Success: it’s bigger with the right answers
Every person reading this post is a consumer. We each purchase cars, insurance, homes, vacations and so many more great things throughout our lifetimes. Because
Defining expectations
The relationship between club leadership and staff can certainly define the atmosphere on property, any given day. When things are working well, members will sense
Micromanagement: a new direction
When I was a very young man, I became a site manager for the first time. My original management style was sort of the bull
Rightsizing
The game of golf has never been bigger or better in the minds of many. Unlike the old days there is no constant plea for
Membership has its privileges
As people age, many like the idea of becoming a joiner. Some join social clubs, book clubs, and other clubs that bring a sense of
Strength in diversity
It is important in this ever-changing world, to watch those forever floating tea leaves. At a time when attitudes, views and tastes change faster than
Barriers to doing more
Ever since the summer of 2020, golf properties have been playing lots of rounds, selling memberships, and building waiting lists for those who want to
Sales beyond the round
The golf shop, in my opinion, is the “kitchen” of the golf property, the place where all come to gather and connect. While there, golfers