Commentary

Defining expectations

The relationship between club leadership and staff can certainly define the atmosphere on property, any given day. When things are working well, members will sense

Micromanagement: a new direction

When I was a very young man, I became a site manager for the first time. My original management style was sort of the bull

Rightsizing

The game of golf has never been bigger or better in the minds of many. Unlike the old days there is no constant plea for

Membership has its privileges

As people age, many like the idea of becoming a joiner. Some join social clubs, book clubs, and other clubs that bring a sense of

Strength in diversity

It is important in this ever-changing world, to watch those forever floating tea leaves. At a time when attitudes, views and tastes change faster than

Barriers to doing more

Ever since the summer of 2020, golf properties have been playing lots of rounds, selling memberships, and building waiting lists for those who want to

Sales beyond the round

The golf shop, in my opinion, is the “kitchen” of the golf property, the place where all come to gather and connect. While there, golfers