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THANK YOU
Another year is coming to a close. The year in golf has been a noisy one and a tough one for many. When anyone loses a job, I think of how it might have been avoided. Most forest fires begin very small, and we miss the signs of what is ahead. That also holds true for organizations that get into trouble. The issues generally begin small, and away from the everyday grind. One day, the numbers fall a bit short and all begin to panic and move to the other extreme. Finally, decisions are made by management that may cost many jobs, and therefore put families into crisis. I believe jobs should be saved and savored. All of us in golf are lucky, whether we know it or not……whether we believe that or not. To work in a field we love, now that is the dream of many. To work in an industry that is a game, is all the more gratifying. I have been lucky for more than 40 years. How about you? What might you be doing today if you were away from golf?
It is important I believe, to be thankful and show gratitude to all. As I have written before in this blog, you can never show too much gratitude. Customers truly appreciate it. Younger golfers rarely hear it, and older golfers seem to never hear it enough. Teach all on your team to be gracious to fellow team members, as well as vendors, and of course, all golfers. Being nice today seems to be a skill. If so, teach it. In all meetings show your gratitude and teach the team why it is important. Being nice costs nothing and so your staff can create a critical differentiator at no cost to you……nice! Here are 5 thoughts on gratitude:
So, I want to thank you for taking the time out of your day to read these thoughts and ideas. I hope you get an opportunity to try one or two. If they work (or not), I would love to hear the feedback. Golf is a great game, and a wonderful industry. I am very grateful it found me as a teenager, and I still recognize it as an older man. Show all at the club your gratitude, and watch how it comes back to you.
Jack Dillon writes the highfives blog. He is an expert in the golf shop, sales, service, and operations. He is a speaker on all of these subjects and more. He is very thankful for this space. Thank you. You can reach Jack at 407-973-6136.
Jack Dillon
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