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- March/April 2024
- Encore Leisure Group takes over management of 17 golf properties
- Day One
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PRO-ACTIVE FUN!
We are almost finished with the series: ideas on improving golf operations. There will be one post remaining after this entry. Today, we write about fun, the reason most of our golfers want to play the game. Although we call golf a game, it seems there are many courses where fun is hard to find, and valued service is also rare. Today, we present 5 thoughts about ways to put fun into the day at your club.
There are many reasons why people are coming to play today. Finding out why your golfers are there will help you build a better service story, while injecting fun into the experience for each. Setting the tone for a good day on the course is a great start in working to build loyal guests. Here are 5 thoughts about ways to build fun into the 18 holes:
Fun some days will not show up on its own. It takes a crew of people who understand what people-pleasing means. It takes a pro-active plan and effort to prepare and plan the days, those that will mean a lot to each golfer. Golfers play the game for many different reasons. No matter the reason, when your club is just a cooler place to play, the community will find your course, and reward you with some fun in return. Create a program built around people-pleasing fun. We always return to those places we enjoy.
Jack Dillon is the author of the highfives. Jack is a golf shop expert, and someone who understands the women consumer. Jack is an Advanced Speaker, and a member of Toastmasters International. He can be reached at highfives81@yahoo.com. You can call Jack at 407-973-6136. Jack has fun living in Orlando.
Jack Dillon
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March/April 2024
Encore Leisure Group takes over management of 17 golf properties
Encore Leisure Group, a newly formed company led by Dale Folmar and Jacques James, has taken over management duties for the 17 private clubs and
Day One
That first day is the day. That day we are excited for a change. That day we begin something new, different than any other day.